Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era?
Front Psychol. 2022; 13:873846.FP

Abstract

Technostress as an antecedent factor exploring knowledge hiding continues to be seldomly discussed in the digital era. Based on the job demand-resource theory, this article introduces work exhaustion as a mediator variable and constructs a model that the five sub-dimensions of technostress (i.e., overload, invasion, complexity, insecurity, and uncertainty) affect knowledge hiding for R&D employees. Similarly, this study analyzes the moderation of workplace friendship as the resource buffering effect. Based on data from the 254 questionnaires of the two-stage survey, empirical results show that: (1) Techno-invasion, techno-insecurity, and techno-complexity have significant positive effects on work exhaustion, and techno-invasion has the greatest effect. However, techno-overload and techno-uncertainty have no significant relationship with work exhaustion. (2) Work exhaustion plays a mediating role in the relationships between the three aspects of technostress (techno-invasion, techno-insecurity, techno-complexity) and knowledge hiding; However, its mediating effects are insignificant in the relationships between the two aspects of technostress (techno-overload and techno-uncertainty) and knowledge hiding. (3) Workplace friendship negatively moderates the relationships between the two aspects of technostress (techno-invasion and techno-insecurity) and work exhaustion, leading to less knowledge hiding. Nonetheless, its negative moderation for the relationships between the two aspects of technostress (techno-overload and techno-uncertainty) and work exhaustion are insignificant. Empirical results further show that workplace friendship positively moderates the relationship between techno-complexity and work exhaustion.

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Authors+Show Affiliations

Zhang Z

School of Business Administration, South China University of Technology, Guangzhou, China. Guangzhou Institute of Digital Innovation, Guangzhou, China.

Ye B

School of Business Administration, South China University of Technology, Guangzhou, China. Guangzhou Institute of Digital Innovation, Guangzhou, China.

Qiu Z

School of Business Administration, South China University of Technology, Guangzhou, China.

Zhang H

Economics Department, City University of New York, New York, NY, United States.

Yu C

Guangzhou Institute of Digital Innovation, Guangzhou, China. Department of Tourism Management, South China University of Technology, Guangzhou, China.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

35719533

Citation

Zhang, Zhengang, et al. "Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era?" Frontiers in Psychology, vol. 13, 2022, p. 873846.

Zhang Z, Ye B, Qiu Z, et al. Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era? Front Psychol. 2022;13:873846.

Zhang, Z., Ye, B., Qiu, Z., Zhang, H., & Yu, C. (2022). Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era? Frontiers in Psychology, 13, 873846. https://doi.org/10.3389/fpsyg.2022.873846

Zhang Z, et al. Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era. Front Psychol. 2022;13:873846. PubMed PMID: 35719533.

* Article titles in AMA citation format should be in sentence-case

TY - JOUR T1 - Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era? AU - Zhang,Zhengang, AU - Ye,Baosheng, AU - Qiu,Zhijun, AU - Zhang,Huilin, AU - Yu,Chuanpeng, Y1 - 2022/06/03/ PY - 2022/02/11/received PY - 2022/04/11/accepted PY - 2022/6/20/entrez PY - 2022/6/21/pubmed PY - 2022/6/21/medline KW - knowledge hiding KW - techno-complexity KW - techno-insecurity KW - techno-invasion KW - techno-overload KW - techno-uncertainty KW - work exhaustion KW - workplace friendship SP - 873846 EP - 873846 JF - Frontiers in psychology JO - Front Psychol VL - 13 N2 - Technostress as an antecedent factor exploring knowledge hiding continues to be seldomly discussed in the digital era. Based on the job demand-resource theory, this article introduces work exhaustion as a mediator variable and constructs a model that the five sub-dimensions of technostress (i.e., overload, invasion, complexity, insecurity, and uncertainty) affect knowledge hiding for R&D employees. Similarly, this study analyzes the moderation of workplace friendship as the resource buffering effect. Based on data from the 254 questionnaires of the two-stage survey, empirical results show that: (1) Techno-invasion, techno-insecurity, and techno-complexity have significant positive effects on work exhaustion, and techno-invasion has the greatest effect. However, techno-overload and techno-uncertainty have no significant relationship with work exhaustion. (2) Work exhaustion plays a mediating role in the relationships between the three aspects of technostress (techno-invasion, techno-insecurity, techno-complexity) and knowledge hiding; However, its mediating effects are insignificant in the relationships between the two aspects of technostress (techno-overload and techno-uncertainty) and knowledge hiding. (3) Workplace friendship negatively moderates the relationships between the two aspects of technostress (techno-invasion and techno-insecurity) and work exhaustion, leading to less knowledge hiding. Nonetheless, its negative moderation for the relationships between the two aspects of technostress (techno-overload and techno-uncertainty) and work exhaustion are insignificant. Empirical results further show that workplace friendship positively moderates the relationship between techno-complexity and work exhaustion. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/35719533/Does_Technostress_Increase_R&D_Employees'_Knowledge_Hiding_in_the_Digital_Era DB - PRIME DP - Unbound Medicine ER -

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Does Technostress Increase R&D Employees' Knowledge Hiding in the Digital Era?Front Psychol. 2022; 13:873846.FP