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How Can Servant Leadership Promote Employees' Voice Behavior? A Moderated Chain Mediation Model.
Front Psychol. 2022; 13:938983.FP

Abstract

Purpose

Based on Social Exchange Theory, this paper constructs and evaluates the mediation model of servant leadership on employees' voice behavior through psychological security and error learning ability and discusses the moderation role of work autonomy in the model.

Design

This research used 424 employees and their direct superiors as the research objects and then conducted a paired survey at three points. Mplus7.4 software analyzed the empirical data.

Findings

The results are shown servant leadership is positively correlated with employees' voice behavior, but psychological security and error learning ability play a partial mediation role in the positive impact of servant leadership on employees' voice behavior. while psychological security and error learning ability play a chain mediation role in the positive impact of servant leadership on employees' voice behavior. Besides, work autonomy moderates the chain mediation path by enhancing the positive impact of servant leadership on psychological security. the higher the employees' work autonomy is, the stronger the positive impact of servant leadership on psychological security will be, and the stronger the chain mediation effect of psychological security and error learning ability between servant leadership and employees' voice behavior.

Practical Implications

Managers should abandon the traditional "command and control" management mode, focus on the servant leadership style and improve employees' psychological security through a comfortable and independent working environment. Besides, managers should set up a suitable error learning atmosphere mechanism, appropriately allow employees to work, give them a specific work autonomy, increase employees' work flexibility, and encourage employees to provide a cheerful voice for the development and progress of the organization.

Origin/value

From the perspective of Social Exchange, this study more comprehensively discusses the internal action path of the impact of servant leadership on employees' voice behavior, enriches the antecedent variables of employees' voice behavior, expands the existing research on the mediation mechanism of servant leadership, deepens the understanding of the efficiency mechanism of servant leadership, and has enlightenment significance for managers to stimulate employees' voice better.

Authors+Show Affiliations

School of Economics and Management, Wuhan University, Wuhan, China.Chinese Graduate School, Panyapiwat Institute of Management, Pak Kret, Thailand.School of Economics and Management, Ningxia University, Yinchuan, China.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

35859826

Citation

Chen, Hao, et al. "How Can Servant Leadership Promote Employees' Voice Behavior? a Moderated Chain Mediation Model." Frontiers in Psychology, vol. 13, 2022, p. 938983.
Chen H, Wang L, Li J. How Can Servant Leadership Promote Employees' Voice Behavior? A Moderated Chain Mediation Model. Front Psychol. 2022;13:938983.
Chen, H., Wang, L., & Li, J. (2022). How Can Servant Leadership Promote Employees' Voice Behavior? A Moderated Chain Mediation Model. Frontiers in Psychology, 13, 938983. https://doi.org/10.3389/fpsyg.2022.938983
Chen H, Wang L, Li J. How Can Servant Leadership Promote Employees' Voice Behavior? a Moderated Chain Mediation Model. Front Psychol. 2022;13:938983. PubMed PMID: 35859826.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - How Can Servant Leadership Promote Employees' Voice Behavior? A Moderated Chain Mediation Model. AU - Chen,Hao, AU - Wang,Liang, AU - Li,Jingya, Y1 - 2022/07/04/ PY - 2022/05/08/received PY - 2022/06/06/accepted PY - 2022/7/21/entrez PY - 2022/7/22/pubmed PY - 2022/7/22/medline KW - employees’ voice behavior KW - error learning ability KW - learning KW - psychological security KW - servant leadership KW - work autonomy SP - 938983 EP - 938983 JF - Frontiers in psychology JO - Front Psychol VL - 13 N2 - Purpose: Based on Social Exchange Theory, this paper constructs and evaluates the mediation model of servant leadership on employees' voice behavior through psychological security and error learning ability and discusses the moderation role of work autonomy in the model. Design: This research used 424 employees and their direct superiors as the research objects and then conducted a paired survey at three points. Mplus7.4 software analyzed the empirical data. Findings: The results are shown servant leadership is positively correlated with employees' voice behavior, but psychological security and error learning ability play a partial mediation role in the positive impact of servant leadership on employees' voice behavior. while psychological security and error learning ability play a chain mediation role in the positive impact of servant leadership on employees' voice behavior. Besides, work autonomy moderates the chain mediation path by enhancing the positive impact of servant leadership on psychological security. the higher the employees' work autonomy is, the stronger the positive impact of servant leadership on psychological security will be, and the stronger the chain mediation effect of psychological security and error learning ability between servant leadership and employees' voice behavior. Practical Implications: Managers should abandon the traditional "command and control" management mode, focus on the servant leadership style and improve employees' psychological security through a comfortable and independent working environment. Besides, managers should set up a suitable error learning atmosphere mechanism, appropriately allow employees to work, give them a specific work autonomy, increase employees' work flexibility, and encourage employees to provide a cheerful voice for the development and progress of the organization. Origin/value: From the perspective of Social Exchange, this study more comprehensively discusses the internal action path of the impact of servant leadership on employees' voice behavior, enriches the antecedent variables of employees' voice behavior, expands the existing research on the mediation mechanism of servant leadership, deepens the understanding of the efficiency mechanism of servant leadership, and has enlightenment significance for managers to stimulate employees' voice better. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/35859826/How_Can_Servant_Leadership_Promote_Employees'_Voice_Behavior_A_Moderated_Chain_Mediation_Model_ DB - PRIME DP - Unbound Medicine ER -
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