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Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees.
Int J Environ Res Public Health. 2022 08 07; 19(15)IJ

Abstract

This research aims primarily to shed light on the impact of work stress and job burnout on employees’ turnover intention in the hotel industry. Furthermore, it aims to identify the effect of work stress on job burnout besides examining the potential mediating role of job burnout in the relationship between work stress and employees’ turnover intentions in Egyptian hotels. For achieving this aim, the questionnaire was designed for Egyptian hotel employees and structured to cover four key parts: (1) demographic characteristics of employees of hotels, (2) work stress items, (3) job burnout items, and (4) turnover intentions. Structural equation modeling (SEM) results were obtained using AMOS software, IBM, version 24. The results indicate that job burnout partially mediates the relationship between work stress and turnover intentions. To be more specific, work stress has a significant positive effect on the turnover intention (β = +0.40, p < 0.01), and a significant positive effect on job burnout (β = +0.43 p < 0.01). Thus, there exists a strong positive association between work stress and turnover intentions as well as a positive association between job burnout and work stress. The findings of this study would help policymakers, hotel managers as well as practitioners to formulate policies for lessening the work stress, job burnout, and turnover intentions among hotel employees.

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Authors+Show Affiliations

Salama W
Department of Social Studies, College of Arts, King Faisal University, P.O. Box 380, Al Ahsa 31982, Saudi Arabia. Department of Hotel Studies, High Institute of Tourism and Hotels, Ismailia 41511, Egypt.
Abdou AH
Department of Social Studies, College of Arts, King Faisal University, P.O. Box 380, Al Ahsa 31982, Saudi Arabia. Faculty of Tourism and Hotels, Mansoura University, Mansoura 35516, Egypt.
Mohamed SAK
Department of Social Studies, College of Arts, King Faisal University, P.O. Box 380, Al Ahsa 31982, Saudi Arabia. Faculty of Tourism and Hotels, Mansoura University, Mansoura 35516, Egypt.
Shehata HS
Department of Social Studies, College of Arts, King Faisal University, P.O. Box 380, Al Ahsa 31982, Saudi Arabia. Faculty of Tourism and Hotels, Alexandria University, Alexandria 21526, Egypt.

MeSH

Burnout, ProfessionalCross-Sectional StudiesHumansIntentionJob SatisfactionPersonnel TurnoverSurveys and Questionnaires

Pub Type(s)

Journal Article
Research Support, Non-U.S. Gov't

Language

eng

PubMed ID

35955081

Citation

Salama, Wagih, et al. "Impact of Work Stress and Job Burnout On Turnover Intentions Among Hotel Employees." International Journal of Environmental Research and Public Health, vol. 19, no. 15, 2022.
Salama W, Abdou AH, Mohamed SAK, et al. Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. Int J Environ Res Public Health. 2022;19(15).
Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022). Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. International Journal of Environmental Research and Public Health, 19(15). https://doi.org/10.3390/ijerph19159724
Salama W, et al. Impact of Work Stress and Job Burnout On Turnover Intentions Among Hotel Employees. Int J Environ Res Public Health. 2022 08 7;19(15) PubMed PMID: 35955081.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees. AU - Salama,Wagih, AU - Abdou,Ahmed Hassan, AU - Mohamed,Shaimaa Abo Khanger, AU - Shehata,Hossam Said, Y1 - 2022/08/07/ PY - 2022/07/01/received PY - 2022/08/01/revised PY - 2022/08/04/accepted PY - 2022/8/12/entrez PY - 2022/8/13/pubmed PY - 2022/8/16/medline KW - intentions KW - job burnout KW - turnover KW - work stress JF - International journal of environmental research and public health JO - Int J Environ Res Public Health VL - 19 IS - 15 N2 - This research aims primarily to shed light on the impact of work stress and job burnout on employees’ turnover intention in the hotel industry. Furthermore, it aims to identify the effect of work stress on job burnout besides examining the potential mediating role of job burnout in the relationship between work stress and employees’ turnover intentions in Egyptian hotels. For achieving this aim, the questionnaire was designed for Egyptian hotel employees and structured to cover four key parts: (1) demographic characteristics of employees of hotels, (2) work stress items, (3) job burnout items, and (4) turnover intentions. Structural equation modeling (SEM) results were obtained using AMOS software, IBM, version 24. The results indicate that job burnout partially mediates the relationship between work stress and turnover intentions. To be more specific, work stress has a significant positive effect on the turnover intention (β = +0.40, p < 0.01), and a significant positive effect on job burnout (β = +0.43 p < 0.01). Thus, there exists a strong positive association between work stress and turnover intentions as well as a positive association between job burnout and work stress. The findings of this study would help policymakers, hotel managers as well as practitioners to formulate policies for lessening the work stress, job burnout, and turnover intentions among hotel employees. SN - 1660-4601 UR - https://www.unboundmedicine.com/medline/citation/35955081/Impact_of_Work_Stress_and_Job_Burnout_on_Turnover_Intentions_among_Hotel_Employees_ DB - PRIME DP - Unbound Medicine ER -