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Retreating or repairing? Examining the alternate linkages between daily partner-instigated incivility at home and helping at work.
J Appl Psychol. 2023 May; 108(5):826-849.JA

Abstract

Although research has recognized the straining effects of incivility at work, it is less clear how incivility experiences at home affect employees' daily states and behaviors at work. We argue that partner-instigated incivility-ambiguous aggressions from an employee's partner prior to work may affect helping behavior at work in multiple ways. Building on prior research, which has identified different mechanisms (i.e., resource drain, reactive compensation) linking family and work domains, we argue that whereas partner-instigated incivility may be cognitively depleting, thus limiting employees' capacity to help others, it may also induce negative mood, which may drive employees to compensate for this unpleasant experience by engaging in more person- and task-focused helping behaviors at work. Furthermore, we consider perspective taking as an individual difference with the potential to buffer the effects of partner-instigated incivility on cognitive depletion and negative mood. Results from a critical incident study (Study 1) supported our assertion that partner-instigated incivility is cognitively depleting and inducing of negative mood. In an experience sampling study (Study 2), which included daily reports from employees and their partners who instigated incivility, we replicated the initial effects and found support for a compensation linkage between partner-instigated incivility and both forms of helping at work via negative mood and partial support for the moderating role of perspective taking. Results also indicated that person-focused helping lessened employees' negative mood in the evening, suggesting that mood repair benefits are associated with this behavior. Implications of these findings for family incivility occurrences and self-regulation are discussed. (PsycInfo Database Record (c) 2023 APA, all rights reserved).

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Authors+Show Affiliations

Ganster ML
Department of Management and Organizations, Eller College of Management, University of Arizona.
Gabriel AS
Department of Management and Organizations, Eller College of Management, University of Arizona.
Rosen CC
Sam M. Walton College of Business, University of Arkansas.
Simon LS
Sam M. Walton College of Business, University of Arkansas.
Butts MM
Cox School of Business, Southern Methodist University.
Boswell WR
Mays Business School, Texas A&M University.

MeSH

HumansIncivilityInterpersonal RelationsWorkplaceHelping BehaviorAffect

Pub Type(s)

Journal Article

Language

eng

PubMed ID

36107686

Citation

Ganster, Mahira L., et al. "Retreating or Repairing? Examining the Alternate Linkages Between Daily Partner-instigated Incivility at Home and Helping at Work." The Journal of Applied Psychology, vol. 108, no. 5, 2023, pp. 826-849.
Ganster ML, Gabriel AS, Rosen CC, et al. Retreating or repairing? Examining the alternate linkages between daily partner-instigated incivility at home and helping at work. J Appl Psychol. 2023;108(5):826-849.
Ganster, M. L., Gabriel, A. S., Rosen, C. C., Simon, L. S., Butts, M. M., & Boswell, W. R. (2023). Retreating or repairing? Examining the alternate linkages between daily partner-instigated incivility at home and helping at work. The Journal of Applied Psychology, 108(5), 826-849. https://doi.org/10.1037/apl0001048
Ganster ML, et al. Retreating or Repairing? Examining the Alternate Linkages Between Daily Partner-instigated Incivility at Home and Helping at Work. J Appl Psychol. 2023;108(5):826-849. PubMed PMID: 36107686.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - Retreating or repairing? Examining the alternate linkages between daily partner-instigated incivility at home and helping at work. AU - Ganster,Mahira L, AU - Gabriel,Allison S, AU - Rosen,Christopher C, AU - Simon,Lauren S, AU - Butts,Marcus M, AU - Boswell,Wendy R, Y1 - 2022/09/15/ PY - 2023/5/3/medline PY - 2022/9/16/pubmed PY - 2022/9/15/entrez SP - 826 EP - 849 JF - The Journal of applied psychology JO - J Appl Psychol VL - 108 IS - 5 N2 - Although research has recognized the straining effects of incivility at work, it is less clear how incivility experiences at home affect employees' daily states and behaviors at work. We argue that partner-instigated incivility-ambiguous aggressions from an employee's partner prior to work may affect helping behavior at work in multiple ways. Building on prior research, which has identified different mechanisms (i.e., resource drain, reactive compensation) linking family and work domains, we argue that whereas partner-instigated incivility may be cognitively depleting, thus limiting employees' capacity to help others, it may also induce negative mood, which may drive employees to compensate for this unpleasant experience by engaging in more person- and task-focused helping behaviors at work. Furthermore, we consider perspective taking as an individual difference with the potential to buffer the effects of partner-instigated incivility on cognitive depletion and negative mood. Results from a critical incident study (Study 1) supported our assertion that partner-instigated incivility is cognitively depleting and inducing of negative mood. In an experience sampling study (Study 2), which included daily reports from employees and their partners who instigated incivility, we replicated the initial effects and found support for a compensation linkage between partner-instigated incivility and both forms of helping at work via negative mood and partial support for the moderating role of perspective taking. Results also indicated that person-focused helping lessened employees' negative mood in the evening, suggesting that mood repair benefits are associated with this behavior. Implications of these findings for family incivility occurrences and self-regulation are discussed. (PsycInfo Database Record (c) 2023 APA, all rights reserved). SN - 1939-1854 UR - https://www.unboundmedicine.com/medline/citation/36107686/Retreating_or_repairing_Examining_the_alternate_linkages_between_daily_partner_instigated_incivility_at_home_and_helping_at_work_ DB - PRIME DP - Unbound Medicine ER -