TY - JOUR T1 - Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour. AU - Wan,Xiaole, AU - He,Ruixin, AU - Zhang,Guixian, AU - Zhou,Jian, Y1 - 2022/09/02/ PY - 2022/04/16/received PY - 2022/08/01/accepted PY - 2022/9/19/entrez PY - 2022/9/20/pubmed PY - 2022/9/20/medline KW - SEM KW - creative self-efficacy KW - employee engagement KW - employee innovative behaviour KW - open service innovation SP - 921687 EP - 921687 JF - Frontiers in psychology JO - Front Psychol VL - 13 N2 - Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees' innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees' involvement and open service innovation from the individual factor level. In this study, a sample of 103 employees from travel companies was used to examine the hypothesis. The results show that employee engagement is positively related to open service innovation. Innovative self-efficacy plays a completely intermediary role between employee engagement and employee innovative behaviour; Creative self-efficacy and employees' innovative behaviour play a continuous intermediary role between employees' engagement and open service innovation. The results of this study will eventually help enterprises to carry out service innovation behaviour. SN - 1664-1078 UR - https://www.unboundmedicine.com/medline/citation/36118444/Employee_engagement_and_open_service_innovation:_The_roles_of_creative_self_efficacy_and_employee_innovative_behaviour_ DB - PRIME DP - Unbound Medicine ER -