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How level 5 leadership escalates organizational citizenship behaviour in telecom sector of Pakistan? Exploring mediatory role of organizational dissent.
PLoS One. 2022; 17(10):e0276622.Plos

Abstract

Role of leadership in managing organizational behaviour of employees is of key essence. However, at times unconventional behaviour of employees can pose a challenge for the leaders, which in this case is organizational dissent. This study has examined the relationship between level 5 leadership and organizational citizenship behaviour (individual level-OCB-I) in presence of organizational dissent at employing a quantitative approach and a survey design. All managerial cadre employees of telecommunication sector were chosen as a population of the study. Data from 450 respondents from all four telecom companies was analysed using PLS-SEM. The findings of the study revealed that there is direct significant relationship between level 5 leadership and OCB-I of employees i.e., L5L~ OCB-I. Furthermore, the results showed an indirect relationship between level 5 leadership and OCB-I of employees through organizational dissent i.e., L5L~OD~OCB-I is significant. Telecom is a rapidly growing sector that plays a significant role in the economic growth of Pakistan. The study shows that OCB-I in telecom sector of Pakistan can be leveraged through level 5 leadership.

Authors+Show Affiliations

Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan.Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan.Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan.National School of Public Policy, Lahore, Pakistan.Department of Administrative Sciences, University of the Punjab, Jhelum, Pakistan.

Pub Type(s)

Journal Article

Language

eng

PubMed ID

36269790

Citation

Sarfraz, Rafia, et al. "How Level 5 Leadership Escalates Organizational Citizenship Behaviour in Telecom Sector of Pakistan? Exploring Mediatory Role of Organizational Dissent." PloS One, vol. 17, no. 10, 2022, pp. e0276622.
Sarfraz R, Rathore K, Ali K, et al. How level 5 leadership escalates organizational citizenship behaviour in telecom sector of Pakistan? Exploring mediatory role of organizational dissent. PLoS One. 2022;17(10):e0276622.
Sarfraz, R., Rathore, K., Ali, K., Khan, M. A., & Zubair, S. S. (2022). How level 5 leadership escalates organizational citizenship behaviour in telecom sector of Pakistan? Exploring mediatory role of organizational dissent. PloS One, 17(10), e0276622. https://doi.org/10.1371/journal.pone.0276622
Sarfraz R, et al. How Level 5 Leadership Escalates Organizational Citizenship Behaviour in Telecom Sector of Pakistan? Exploring Mediatory Role of Organizational Dissent. PLoS One. 2022;17(10):e0276622. PubMed PMID: 36269790.
* Article titles in AMA citation format should be in sentence-case
TY - JOUR T1 - How level 5 leadership escalates organizational citizenship behaviour in telecom sector of Pakistan? Exploring mediatory role of organizational dissent. AU - Sarfraz,Rafia, AU - Rathore,Kashif, AU - Ali,Kashif, AU - Khan,Mukaram Ali, AU - Zubair,Syed Sohaib, Y1 - 2022/10/21/ PY - 2022/04/02/received PY - 2022/10/10/accepted PY - 2022/10/21/entrez PY - 2022/10/22/pubmed PY - 2022/10/26/medline SP - e0276622 EP - e0276622 JF - PloS one JO - PLoS One VL - 17 IS - 10 N2 - Role of leadership in managing organizational behaviour of employees is of key essence. However, at times unconventional behaviour of employees can pose a challenge for the leaders, which in this case is organizational dissent. This study has examined the relationship between level 5 leadership and organizational citizenship behaviour (individual level-OCB-I) in presence of organizational dissent at employing a quantitative approach and a survey design. All managerial cadre employees of telecommunication sector were chosen as a population of the study. Data from 450 respondents from all four telecom companies was analysed using PLS-SEM. The findings of the study revealed that there is direct significant relationship between level 5 leadership and OCB-I of employees i.e., L5L~ OCB-I. Furthermore, the results showed an indirect relationship between level 5 leadership and OCB-I of employees through organizational dissent i.e., L5L~OD~OCB-I is significant. Telecom is a rapidly growing sector that plays a significant role in the economic growth of Pakistan. The study shows that OCB-I in telecom sector of Pakistan can be leveraged through level 5 leadership. SN - 1932-6203 UR - https://www.unboundmedicine.com/medline/citation/36269790/How_level_5_leadership_escalates_organizational_citizenship_behaviour_in_telecom_sector_of_Pakistan_Exploring_mediatory_role_of_organizational_dissent_ DB - PRIME DP - Unbound Medicine ER -