- HCMR's contributions to the study of AI in health care organizations. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):171.HC
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- Patient-centric care technology configurations: An exploratory analysis of patient engagement systems, telehealth, and remote patient monitoring in U.S. hospitals. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):263-270.HC
- CONCLUSIONS: Our research presents a comprehensive, robust empirical taxonomy of PCC technology configuration and technology complementarity literature, highlighting a strong correlation between a holistic technology strategy and improved hospital-level performance. These findings encourage hospital administrators and policymakers to support the strategic and integrated implementation of PES, telehealth, and RPM, even after the COVID-19 pandemic has passed.
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- Two dimensions of information technology sourcing strategies and hospital performance: Vendor turnover and application concentration. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):243-252.HC
- CONCLUSIONS: Managers should adopt strategic approaches to HIT sourcing. Prioritizing application concentration and managing vendor turnover effectively can boost quality and efficiency. Although multisourcing offers flexibility, evidence favors concentration for performance gains. Future research should explore the broader impact of sourcing strategies on innovation, patient outcomes, and HIT adaptability in evolving health care environments.
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- "Let me handle this myself": The value of psychological empowerment and kaleidoscope career orientation for career sustainability. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):253-262.HC
- CONCLUSIONS: Given the predictive value of psychological empowerment and challenge career orientation for workers' career sustainability, HR professionals and line managers need to be aware of the importance of fostering psychological empowerment in the workplace, and enabling opportunities for growth and development across the working life. In doing so, career sustainability can be protected and supported, which will be reflected in improved retention-relevant outcomes, well-being, and performance. Findings suggest that authenticity-oriented career priorities may be more difficult to realize in structurally constrained care settings.
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- Organizational compassion in health care settings: A mixed-methods systematic review of employee experiences and outcomes and contributing organizational traits. [Systematic Review]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):217-230.HC
- CONCLUSIONS: A supportive work environment that nurtures sustainable leadership, procedural knowledge, workplace friendships, a culture of service, self-compassion, connections, and space can bring numerous benefits at both individual and organizational levels. Cultivating compassionate organizations is multifaceted and depends on individuals and the overall institutional context. When employees in health care settings experience compassion, it positively impacts their psychological and emotional well-being, enhancing their workplace behavior and performance.
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- Organizing under constraint: Paradox navigation in public health systems. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):206-216.HC
- CONCLUSIONS: I outline practical ways to address paradoxical tensions through composite arrangements when actors have limited discretion. In addition, I explain how public health organizations can strengthen these arrangements by fostering organizational cultures that embrace paradox amid resource scarcity to sustain the health system's functioning.
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- Associations between psychosocial work environment factors and the well-being of frontline hospital managers: A cross-sectional study. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):231-242.HC
- CONCLUSIONS: This study contributes to knowledge on well-being among frontline managers and highlights critical factors for public organizations to address in their efforts to support well-being among their managers.
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- Diversity and performance in health care: A systematic review of the evidence base. [Systematic Review]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):190-205.HC
- CONCLUSIONS: Policymakers and practitioners should recognize both the benefits and challenges of diversity in health care. While diversity is essential in such a complex sector, it may produce unintended negative consequences, particularly when diversity is at high levels or faultlines emerge. This highlights the importance of effective management strategies and human resource policies to optimize its impact.
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- A faulty shield of armor: An exploration of callousness in health care workers. [Journal Article]Health Care Manage Rev. 2026 Jul-Sep 01; 51(3):180-189.HC
- CONCLUSIONS: Callousness is associated with elevated threat to workforce stability and quality improvement efforts. Work-life balance and psychological safety may help to mitigate callousness, more so in some work units.
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- Team creativity as a catalyst for care effectiveness and well-being in primary care teams. [Journal Article]Health Care Manage Rev. 2026 Apr-Jun 01; 51(2):68-77.HC
- CONCLUSIONS: This study establishes team creativity as a validated, actionable construct in primary care and demonstrates its potential for enhancing care effectiveness, reducing burnout and enhancing job satisfaction for primary care professionals.
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- Associations between physician-hospital integration and U.S. acute care hospital financial performance. [Journal Article]Health Care Manage Rev. 2025 Oct-Dec 01; 50(4):337-346.HC
- CONCLUSIONS: Our study suggests that system-level financial PHI and financial/clinical hybrid PHI may improve hospital financial performance, whereas system-level clinical PHIs have some negative financial effects.
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- Leveraging expertise in interorganizational teaming: Exploring the intertwined roles of goal awareness and expertise awareness. [Journal Article]Health Care Manage Rev. 2025 Oct-Dec 01; 50(4):327-336.HC
- CONCLUSIONS: We highlight the critical role of membership stability in enabling the relationships that foster knowledge transfer and point to several mechanisms that can mitigate the challenges that accompany fluid participation in interorganizational collaborations.
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- Diabetes management in the context of social needs: A qualitative process evaluation from care team members' perspectives. [Journal Article]
- CONCLUSIONS: Strengthening partnerships and considering logistics can help promote awareness of existing programs, facilitate bidirectional communication about use of services, and support overall clinical management of T2D for patients with social needs.
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- A tri-theory-driven approach to engaging team members in quality improvement. [Journal Article]Health Care Manage Rev. 2025 Oct-Dec 01; 50(4):296-304.HC
- Conventional quality improvement methodologies are often deployed in silos using a narrow, predefined scope, bypassing opportunities to leverage frontline team member input and expertise. Existing frameworks acknowledge the importance of interprofessional team engagement but often overemphasize quantitative improvements while underappreciating their employees' emotional distress attributable to w…
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- A configurational approach to the relationship between ethnic diversity, leadership, and performance in health care teams. [Journal Article]Health Care Manage Rev. 2025 Oct-Dec 01; 50(4):285-295.HC
- Health care services are increasingly delivered by ethnically diverse teams. Understanding how these teams function and should be managed to improve clinical performance is critical to improving the quality and safety of care.
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