You can request your serial number by entering your email address in the Serial Number Request Form. Any product serial numbers registered with that email address will be sent.

If after requesting your serial number you still do not receive an email, please be sure to check the following:

Yes. Our Pocket PC products can be installed on Secure Digital (SD) or Compact Flash cards. If you are installing for the first time, please follow these instructions:

If the application is already installed on your PDA, please follow the instructions below.

Please visit the Download Software page. You will be prompted to enter your Serial Number. If the serial number is valid, you will be given the opportunity to download the software for either the Palm or Pocket PC.

This normally happens when you are trying to run an older install file on a Pocket PC 2003 device. To correct this, you will need to delete the current program from your Pocket PC, then download and install the latest version of the software. If you currently have more than 1 program icon on your Pocket PC, follow these instructions to delete them.

Please follow the steps below to remove the multiple icons:

McGraw Hill Mobile Consult's Auto-Updating products require you to have the product installed on every PC on which you wish to sync. If you want to install the product on your new PC, you will need the install file and your serial number. If you need the install file, please visit the Download Software page. If you need your Serial Number, you can request it be sent to you using the Serial Number Request Form.

We currently support all Windows Mobile platforms.

To uninstall our software from your Pocket PC device do the following:

Please contact McGraw Hill Mobile Consult Support using the Support Request Form.