You need to register your serial number before installing the product.  To register your serial number go to: http://www.unboundmedicine.com/register

After registration, sync your pda and enter the serial number when prompted.

You can request your serial number by entering your email address in the Serial Number Request Form. Any product serial numbers registered with that email address will be sent.

If after requesting your serial number you still do not receive an email, please be sure to check the following:

No. Currently our products are for Palm OS and Pocket PC devices. For more information on a specific title, please visit our McGraw Hill Store.

We currently have released several of our products for the Macintosh platform. In the coming months every Unbound Medicine product will be Mac compatible. Please refer to the specific product's detail page found on our online catalog for system requirements.

All CogniQ-based PDA products can now be installed on Secure Digital (SD) cards, Sony Memory Sticks, and Compact Flash cards!

First-Time Installation:

If you are installing for the first time, please follow these instructions. If the application is already installed on your PDA, please see the "Moving to a Memory Card" section below.

Palm: Run the installer. A dialog box entitled "Install on Memory Card" will appear with a choice of where to "Install this software." Choose "Secure Digital (SD) card or Memory Stick" and follow the remaining on-screen instructions.

Pocket PC: During installation you will be asked, "Do you want to install this application in the Default Directory?" Click "No", and then choose the card onto which you would like to install the application.

Moving to a Memory Card:

If your application is already installed on the main memory of your device and you wish to move it to a memory card, please follow these steps:

(1) Remove the application from your device:

Palm: From the Palm main screen, tap the upper-left corner where the Clock resides, choose "Delete", select the product, and click "Delete".

Pocket PC: Place the device in its cradle. Open Active Sync on your Desktop PC. From the "Tools" menu select "Add/Remove programs." Highlight the program and click the "Remove" button.

(2) Download the newest version of the application from our online store.

(3) Run the installer, follow the "Installing for the First Time" instructions above, and enter the serial number provided at product purchase.

In order to reinstall your product, you need the install file and your serial number. If you need the install file, please visit the Download Software page. If you need your Serial Number, you can request it using the Serial Number Request Form. On your PC, run the install file and follow the onscreen instructions to complete the installation.

For general or editorial questions or suggestions, write to us at the following email address:

mhpmedical@mhedu.com

To contact McGraw Hill Mobile Consult Technical Support, please use the Support Request Form.